FAQ
Can I get a refund if I cannot make it?
Are there discounts or concessions available?
How can I pay for my ticket?
How do I pay by invoice?
How do I buy a ticket using a credit card?
What is the VAT no for the payment?
How do I get a VAT receipt?
Why are there no artists listed as speakers?
How can I contribute? Can I download materials post-event?
Can I get a refund if I cannot make it?
From Friday 8 October, refunds for confirmed bookings will no longer be issued.
Are there discounts or concessions available?
We are aiming for a broad range of people to be able to attend the Public Services Summit and have therefore made available concessions for the Voluntary and Public Sector, at £189+VAT and £239+VAT respectively. The Commercial and Central Government rate is £299+VAT.
You can pay by Paypal, American Express, Visa, Mastercard, as well as by invoice.
Go to the The 2020/RSA Public Services Summit Eventbrite page and click 'Order Now'.
On the registration screen underneath the 'Check out with Paypal' button on the bottom right, you will see 'Other Payment Options'. Click on the 'Show' link, and click on the orange 'Send Invoice' button which appears. See an example
We will send you an invoice via email. You can expedite the process by providing us with a fax number. Your ticket will not be valid until we have confirmed that we have received your payment.
How do I buy a ticket using a credit card?
We use Paypal to process credit card transactions. Please follow the step by step instructions below.
Step 1: Go to the The 2020/RSA Public Services Summit Eventbrite page.
Select '1' under Quantity and click 'Order Now'.
Step 2: Fill in the form in full. Click on 'Checkout with Paypal' when you are done.
Step 3: If you get this screen, click on 'Continue checkout'
Step 4: Enter your name, card details and the address the credit card is registered with. Please also enter your email address and a new password to set up your Paypal account. This is so you can complete your payment, and requires no further action on your part.
*If you are using a company credit card and you get a warning saying the credit card is already registered with Paypal, please check with your accounts department and ask if they can log-in to Paypal for you.
Step 5: Confirm your payment. Click on the yellow 'Pay Now' button at the bottom of the page.
What is the VAT no for the payment?
Reg no. GB466448416
How do I get a VAT receipt?
Email us the confirmation email you received when you booked, and we will send you a VAT receipt.
Where is the finalised agenda and list of speakers?
How can I contribute? Can I download materials post-event?
Conference material will be made available here on the 2020/RSA Public Services Summit website after the event. You can also contribute to the conference via social networking sites such as Twitter and Facebook.
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