Is there a better kind of efficiency?
With John Seddon, founder of Vanguard Consulting, author of Systems Thinking in the Public Sector; David Boyle, author of The Human Element, a call to put face-to-face relationships at the heart of services; Halima Khan, NESTA Public Services Lab and former Prime Minister's Strategy Unit deputy director, now developing the set of mutual solutions known as co-production.
Chair: Anna Coote, head of social policy, New Economics Foundation
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