If there’s one thing I’m learning from running the Social Brain project here at the RSA it’s that human decision-making is not susceptible to a simple one-size-fits-all analysis. This means that any attempt to influence or organise decision-making processes must be fine-grained enough to take into account the specificity of the domain in question.
Chris Dillow comments on how Gordon Brown was enamoured by bankers such as James Crosby whom he took to be dynamic and capable individuals. ‘Brown’s bankers’ were considered to possess a set of skills transferrable to any area of human activity. Got a problem with the NHS? Call in the bankers! Got a problem with ID cards or welfare reform? Call in the bankers!
There is a genuine case to be made for applying techniques and knowledge from one domain of activity to another in order to open fresh perspectives and innovate new practices. There is also a genuine case to be made for utilising the skills of polymaths – people with that rare ability to see the salient similarities between things, but also the subtle differences.
But I think Brown and New Labour - and to be honest, most of the political class, including the Conservatives - have, until very recently, been enamoured by bankers that are neither polymaths nor bringing apt new techniques and knowledge into different areas of government. Yet their skills have been seen as the panacea for all ills.
Brown’s bankers worked to a model of human behaviour – the ‘rational man’ model of neo-classical economics – that does not do justice to the varied and complex nature of decision-making processes. So applying bankers’ insights to every problem means thinking that every problem is constituted by rational self-interested agents that can be brought into some kind of equilibrium. But every problem is not constituted like that. Running a hospital is a very different proposition to running a bank. And the bankers couldn't even run banks.
But what interests me is not the bankrupt model of 'rational man.' It is rather a more general point. If we really want institutional and organisational structures to reflect and be responsive to human capacities, we have to be on guard against a reductionist tendency to generalise models of understanding and practice beyond their appropriate domains. It is this tendency that is the real villain of the piece.
But I wonder if we can ever resist this temptation? Another side of Brown’s Government involves endless committees of experts and technocrats telling us that nothing is as simple as we might have thought. And this also rankles – makes us think everything is too complex to bother with, and that we want our politicians to just get on with leading.
So do we get the reductionist tendency we deserve? Are we incapable of dealing with the complex variety of human decision-making processes?
My own view is that we need more polymaths. For we need the simplicity of applying a general model or philosophy to different domains. But we also need a philosophy that is sufficiently subtle - so not too reductionist - as well as persons sufficiently subtle in their applying of it.