is a designer, educator and researcher with expertise in design thinking and service design.
Since 2005, she has taught an MBA elective at Said Business School using approaches from design and design management, one of few such courses in management schools. This elective offers students unique opportunities to explore design-led innovation through hands-on workshops and collaborations with designers, particularly in relation to services. Lucy’s research focuses on the intersections between management and organisation theory and knowledge about art and design practices.
Lucy’s professional practice includes consultancy for organizations as diverse as Vodafone, the BBC, Deutsche Bank, cultural venue Rich Mix, and many others. More recently she was head of social design at The Young Foundation, a social innovation intermediary, developing its design capability to support its work with clients and ventures.
Originally educated in Engineering Design and Appropriate Technology at the University of Warwick, she later took an MA in Computing in Art and Design in the Centre for Electronic Arts at Middlesex University and is finishing a PhD in Design at Lancaster University. Lucy has worked as a designer, manager, design manager, artist, mental health non-profit fundraiser, print and radio journalist, design tutor, editor, night club promoter and volunteer.
Find out more about Lucy Kimbell: lucykimbell.com