Key workers living through lockdown phase 2
2020 has been the year of the key worker. But our survey finds they still feel stressed and at burn-out point. We need a ‘new deal’ to reward and support those who provide critical frontline services.
- Half of all key workers feel it is likely they will face burnout this winter. This rises to 63% of NHS staff and 58% of social carers.
- Social care workers are finding it more difficult to take time off if unwell. 29% of care workers said that they would struggle to take time off in the event of illness.
- Social care workers are also the most likely key worker occupation to have taken a cut to their pay when they could not work due to coronavirus.
- Half of key workers, and 72% of schoolteachers, feel at high at risk of catching the virus at work.
- Many key workers are carrying out vital work while suffering from economic insecurity.
- Just 31% think the UK government is doing enough to support them, and only 35% think the same of the public, though 68% think their employer is doing well.
In response, we set out five areas that the government must address immediately in order to support key workers: full-wage sick pay for all employees, the Real Living Wage for all key workers, a pay premium, a ‘benevolent fund’ to support key worker mental health and wellbeing, and measures that can help end abuse against shop workers.
Supported by Standard Life Foundation and the Trust for London.