Got a question about your Fellowship? You're in the right place. If you can't find the answer you're looking for please do get in touch with our team and we'll be happy to help. (The RSA will be closed from December 22nd 2020 to January 4th 2021. We will try to respond to all e-mails as soon as we can in the New Year.)
If you're have questions about applying for RSA Fellowship please check our applicant FAQs.
I’ve lost my Fellowship card
Please let the Fellowship team know that you need a replacement card and we will arrange for a replacement to be sent to you within the next ten working days. You can still visit RSA House in the meantime, just remember to make yourself known to reception when you arrive.
I've forgotten my MyRSA password
Request a password reset on the MyRSA sign-in page. This will generate an email with further instructions about how to change your password.
I'm a Fellow and I don’t seem to be receiving communications from the RSA
As a Fellow, you should be receiving regular communications from us by email. Please check your spam filters to ensure our emails are not being diverted. You should also log in to My RSA to check that your personal details are up to date. If you are still experiencing problems, please contact us.
I’d like to change my address and/or update my personal details
I’d like to make a donation to the RSA
Thank you! Please see our donations page for a list of the ways in which you can donate to the RSA. Your support makes a real difference, helping people in communities across the world and enabling the RSA to deliver positive social change.
The RSA will be closed from December 22nd to January 1st. We will try to respond to all e-mails as soon as we can in the New Year.
Accessibility, RSA House and Covid-19
Can I have a tour of the House?
Absolutely, simply send an email to our Fellowship Team and someone would be more than happy to give you a tour of RSA House and answer any questions you may have over a coffee in our coffeehouse.
**Covid-19 Update: The safety of our Fellows is always our top priority and as a result RSA House currently remains closed to Fellows. We will continue to review this and keep you updated.**
I’m disabled and/or have access requirements
If you have any access requirements, please let the RSA know. RSA House is accessible via lifts has step-free access into the House as well. Our Durham Street Auditorium is fitted with an induction loop. If you have any additional questions, do contact either the Fellowship team or the House team.
**Covid-19 Update: The safety of our Fellows is always our top priority and as a result the RSA remains closed to Fellows. We will continue to review this throughout September and keep you updated.**
Fellow grants and connections
How can I apply for Catalyst Funding?
You can find out more about applying for Catalyst funding, including the application form, on the project support page.
Who else is a Fellow in my region?
Find out what events and projects are happening in your area, or use our Find a Fellow feature to find and connect with other Fellows in your area.
If you are not yet a Fellow but would like to meet with some Fellows in your area, get in touch with our regional team.
Can I get hold of previous editions of the RSA Journal?
Absolutely. Send an email to the Fellowship Team and they’ll see what they can do. All previous editions can also be found online. Please note that as we work remotely through the Covid-19 pandemic this may not be possible.
What is your publishing schedule and how many issues are published per year?
The RSA Journal is a quarterly publication, so there are four issues per year.
My Journal hasn’t arrived
We can usually arrange for a replacement copy of the latest Journal to be sent out to you. We are currently unable to print and post copies of the RSA Journal due to health and safety considerations. All copies of the journal are available online.
Payments, renewals and Gift Aid
How do I renew my Fellowship?
The Fellowship Services team will contact you in advance of your renewal date to let you know how you can renew. You can contact the Fellowship Services team at email@example.com or by calling 0207 451 6939 if you need any help with your renewal.
I’ve submitted my payment details, but haven’t been charged?
We will securely store your payment details and only take payment once your application to join the RSA Fellowship has been approved by the Admissions Panel.
I’d like to pay by direct debit
Brilliant! Direct Debit is the most cost-efficient way of making payment, allowing the RSA to maximise the impact of your generous contribution. There is also the opportunity to pay monthly or quarterly. If you would like to make the change, please contact the Fellowship Services Team or by calling 0207 451 6939, and we will set up a Direct Debit for you. If you are not yet a Fellow, you will be given the opportunity to setup a Direct Debit when you apply.
What are your bank details?
Our bank details are as follows:
Messrs Coutts & Co. 44 Strand, London W1G 0QS
Sort Code: 18-00-02
Account Number: 05309476
BIC/Swift Code: COUTGB22
IBAN GB 24COUT18000205309476
Please quote your RSA fellowship number in the transaction reference and email firstname.lastname@example.org to let us know that you’ve made your payment.
Who do I address my cheque to?
Please address your cheque to RSA No. 1 Account. Please write your Fellowship number on the reverse of the cheque, and post it to:
Freepost THE RSA
Please do not include any other address information (e.g. our street address) on the envelope as this may cause your cheque to be delayed.
What is Gift Aid?
Contributions to the RSA can be treated as a charitable donation, which means that the RSA can claim back Gift Aid from HMRC. Through Gift-Aid, RSA can reclaim tax relief from the government of 25p on every £1 you give as a UK tax payer, at no extra cost to you.
Can I Gift Aid my Fellowship?
Of course! You will be given the option to Gift Aid your payment when you join and when you renew. Please get in touch with the Fellowship team if you have any problems.
Am I eligible for Gift Aid?
To be eligible, you must be a UK tax payer and pay an amount of UK income tax and/or capital gains tax at least equal to the tax that the RSA and any other charities and CASCs that you donate to reclaim on your subscriptions and donations in the tax year (currently 25p for every £1).
I’ve paid but I’ve received a renewal letter or email from you
Sometimes these letters cross as we arrange for them to be sent out ten days in advance. Please contact the Fellowship team if you’re concerned that we have received your payment, and if we have, please disregard the renewal letter.
I cannot afford my Fellowship contribution
We understand that an annual payment may not be affordable for all. You can make your contribution monthly (£15.17) or quarterly (£45.50) to help spread the cost of Fellowship through a Direct Debit from a UK bank account. Please contact the Fellowship Team if you are a current Fellow and would like to change the way you pay, or if you would like to discuss alternative payment options.
Can you confirm if someone is a Fellow?
Please email your request to email@example.com and we can confirm whether someone is a Fellow. However, we are unable to provide any further personal information about our Fellows to non-Fellows.
Current Fellows can use our Find-a-Fellow feature to search for other Fellows.
I’ve seen someone misusing FRSA
Please send any information to firstname.lastname@example.org and we will pass the details on to our Governance Manager to follow up on.
RSA Certificates and Diplomas
The RSA no longer supplies certificates or diplomas due to demand for them being so low. Your Fellowship card and welcome letter serves as confirmation of your position within the RSA.
I have a question about the history of the RSA or something in the RSA Archives
The RSA Archive preserves historical records relating to the RSA's activities and administration and makes them available for research. The archives date from the foundation of the Society in 1754 and provide a wealth of information about its history. They include minutes, correspondence, reports, drawings, prints, photographs and other printed and visual material. Find out more about the RSA archive.
Is the RSA still an examinations body?
The RSA ceased being an examinations body some time ago, but you should be able to get the information you're looking for from our successors, OCR (Oxford, Cambridge and RSA examinations). You can contact OCR through the following routes:
Phone: 01223 553 311
Address: 1 Hills Road, Cambridge, CB1 2EU
Haven't found what you’re looking for?
If you have any further questions which aren't answered here, please contact us and we will do our best to help.