With John Seddon, David Boyle, Halima Khan and Anna Coote
The demands on public services to be more 'efficient' have never been so strong. This RSA event event brings together three of the key advocates in the new efficiency debate:
With John Seddon, founder of Vanguard Consulting, author of Systems Thinking in the Public Sector; David Boyle, author of The Human Element, a call to put face-to-face relationships at the heart of services; Halima Khan, NESTA Public Services Lab and former Prime Minister's Strategy Unit deputy director, now developing the set of mutual solutions known as co-production.
Chair: Anna Coote, head of social policy, New Economics Foundation
As part of the People Shaped Localism programme we look at the rise of public service volunteering as a critical element of local public service delivery. Our work has been informed by an expert roundtable held at the RSA on 10th June 2015. We would like to thank all those who took part.