What are the technical requirements for me to watch events live?

Ensure that you have the most recent version of Flash Player installed on your computer - we recommend version 10 or higher. You can check the Flash Player website in order to download the appropriate installation files for your computer. Follow the on-screen directions to install the player. After you install the player, restart your browser, then navigate to the Watch Live page.

A note to Mac users: OS 10.3.x does not support Flash Player 10. If the automatic install above does not work for you, download the 9.0.124 installer to your computer and run it manually.

The event should have started by now and I don't see a link to the broadcast. What's wrong?

Make sure that you are aware of the time zone - RSA Events are usually based at John Adam St, London (GMT). If you are sure that it is the correct time, try refreshing the page. If the link still doesn't appear, there may be an unforeseen setback of the start time of the show.

Due to the nature of live events, occasionally there can be delays, such as the speaker starting later than expected, technical difficulties on-site, or other issues. We appreciate your patience in such cases.

If you have loaded the watch live page before the broadcast starts, and receive an error, please reload the page.

The live player only shows a blank screen - no audio or video. I am getting an error when I try to load the broadcast.

To view the broadcast, you must have Javascript enabled in your web browser. This walkthrough shows you how to enable JavaScript in a number of different browsers. Also, ensure that you have the most recent version of Flash Player installed on your computer - we recommend version 10 or higher.

If you have installed the Adblock extension for Mozilla Firefox, there is also a known bug that may prevent the Flash player from loading. The developer of the Adblock extension recommends upgrading to Adblock Plus 1.0 to prevent this problem.

Do try refreshing your browser by pressing CTRL+F5.

The broadcast is continually stopping or buffering/loading, what can I do?

We recommend you have at least a 768 kbps high speed internet connection or higher. If you're on a wireless network, plug into a hard-wired connection if at all possible.

Be sure that neither you nor anyone else on your network is actively downloading anything other than the stream, and close bandwidth-heavy programs such as Instant Messaging or Torrenting programs.

The audio or video is not as high quality as I was expecting.

In order for audio and video to be broadcast live over the Internet, it needs to be compressed to some degree. This, consequently, decreases the sound and video quality slightly.

This allows us to keep the bandwidth of the stream down, so that users with slightly slower connections can receive the stream without buffering.