Minding the gaps
The RSA’s newly appointed senior archivist reflects on archives, missing identities and the artefacts that connect us
Summary
In her first reflection, Abby Matthews explores the power of archives to connect, challenge and inspire. Drawing on her work with the Sutton Archives, and Knights-Whittome’s glass plate negatives, she highlights how silences in collections can prompt empathy and creativity as much as the records themselves. Matthews sees the archive as a dynamic space for questioning, storytelling and connection, continually enriched by what it holds and what it omits.
The act of recording our thoughts and actions – through literature, art, correspondence, reports or spreadsheets – is deeply human.
These diverse records, from the romantic to the routine, form the core of archival collections. Together, they create a narrative tapestry rich with detail and complexity. Yet archives are, by nature, selective. They are made of records deemed worthy of permanent preservation, often leaving gaps or silences where we might long for clarity. Rather than viewing these absences as flaws, we might consider them as spaces ‘where the light gets in’.
Windows and mirrors
Working with archives offers a compelling window into human life. It’s one of the reasons many of us in this profession advocate so passionately for their value, not just as evidence, or in supporting governance or business practices, but in fostering identity, placemaking and community cohesion. While heritage collections are sometimes undervalued (seen as useful for ‘branding’ or a good quote), archivists understand their deeper potential: to ask questions, build connections and reflect the shared and divergent paths of human experience.
Archives hold power because they mirror our humanity, inspiring with their age and content – but they can also exclude. Marginalised voices often go unheard, and historical perspectives can be skewed by omission. Archivists are trained to recognise bias – in what we collect, how we describe and how we interpret. Acknowledging this bias is vital; it opens the door for dialogue and more inclusive storytelling. Today, archives and heritage collections are increasingly being called upon to create thoughtful, creative and inclusive paths into difficult topics. They give us safe distance to question the past and reconsider its echoes in the present.
Surprising connections
Since joining the RSA this spring, I have been immersing myself in its collections – seeking familiar reference points of my own in a new and rich archive. One familiar name stood out to me: David Knights-Whittome, a photographer who was elected to the Society of Arts in 1897, and whose work I encountered in a previous role, managing the archive for the London Borough of Sutton. There, I helped lead the digitisation of over 11,000 of his glass plate negatives – images that captured a local community between 1905 and 1918, during a transformative period in British history.
Knights-Whittome’s association with the Society is limited in our records to his election as a Fellow, but we know that he was an early beneficiary of Henry Cole’s copyright reforms, by registering his formative work with the Stationers’ Company (records of which are now held in the COPY1 collection at The National Archives). Largely self-trained, he would no doubt have been keen to read many of the educational articles which appear in The Journal of the Society of Arts in the 1890s and beyond.
Silent stories
My work on the Knights-Whittome project revealed stories of housemaids, scientists, scholars, soldiers, suffragists and more. These portraits, often unnamed and undated, speak volumes. Each sitter’s gaze bridges a 120-year gap with surprising immediacy, evoking emotion and recognition. I’m reminded of the words of another photographer, Julia Margaret Cameron, who aimed to record “the greatness of the inner as well as the features of the outer man”. Without comparing the two, this ambition might equally have applied to any of the portraits in Knights-Whittome’s collection whose likenesses prompt a multitude of questions.
Counterintuitively, the lack of personal detail available about these sitters has invited viewers in. The gaps in our knowledge about these individuals fuelled engagement with communities – students, survivors, creatives, people with lived experience of loneliness and exclusion, and audiences from various backgrounds, places and viewpoints – all of whom were able to research, reimagine and share these silent stories, bringing new perspectives to the images.
Though the collection lacked diversity in its original makeup, its themes – loss, love, resilience and endeavour – were universal. The project’s reach extended internationally and sparked conversations and creative responses that moved well beyond the original archive. It was a reminder that gaps and silences can be as meaningful as what is recorded. They prompt empathy, imagination and new narratives.
This experience shapes how I now approach my role with the RSA’s archive. I am eager to uncover its threads, explore its silences, and contribute to a future collection that is ‘inclusive in its exclusivity’. By recognising what is missing as well as what is present, we can better represent the layered stories that define our communities and choices. The archive is not static; it’s a space for ongoing discovery, dialogue and connection. I look forward to sharing more as that journey, and my experience here, unfolds.
The RSA archives welcome researchers
To book an appointment, please email archive.team@rsa.org.uk or view the catalogue
Abby Matthews is the RSA’s Senior Archivist. She previously managed the London Borough of Sutton’s archive, which houses the Knights-Whittome Glass Plate Negative Collection.
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