Vanessa Woo

Vanessa is a Fellowship Services Coordinator.

Vanessa is one of three Fellowship Services Coordinators, who are the first point of contact for both Fellows and non-Fellows. Vanessa and the team deliver exceptional customer service with a focus on responding to email, telephone and post queries, supporting Fellows from our 30,000 Fellowship body to engage with the RSA. They are also key users of our customer relationship management (CRM) database and ensure that Fellow records are accurate and up-to-date and the Fellowship renewals process is completed to set deadlines.

Vanessa also works with the Catalyst Fund Programme Manager and colleagues across the organisation to coordinate the administration of our RSA Catalyst Grant programme.'

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