Join the RSA Creativity in Public Services Network for a discussion on bringing vulnerable and marginalised people into the conversation.
Effective communication with service users and citizens is a perennial challenge for public services. Many public services struggle to engage—and above all, truly listen to—those who are unable to navigate the system, may be suspicious of officialdom, or are distracted by other challenges in their lives.
Events in the news, ranging from the Grenfell Tower tragedy to the Universal Credit roll-out, forcibly remind us how dialogue can be ineffective or non-existent.
Join experts involved in the RSA’s Citizen’s Economic Council, local government, and healthcare to offer your experience and learn from others, with opportunities for networking at the end of the evening.
If you have any access requirements or require any reasonable adjustments, please let the team know: firstname.lastname@example.org. Please also let us know if you have any dietary requirements or severe allergies.
Location: St Luke's Community Centre, 90 Central Street, London EC1V 8AJ
About this Network
The Creativity in Public Services Network exists to enable Fellows to explore how to make the design and operation of public policy and services (defined broadly) more open to creative approaches, and to do so through events which are themselves creative in their format. Our normal format is to co-design each meeting with an invited partner who is interested in a mutually informative dialogue with members of the network. Our meetings last year used creative methods to explore new approaches to the disposal of human remains after death, the use of structured methods to promote creativity in public service management, and, as input to the RSA’s Inclusive Growth Commission, how to promote social justice alongside economic growth. We also hold occasional more informal networking meetings.