James Tarbit
Head of Employee Insight, HSBC
James’ job is to help people understand people better. He creates qualitative and quantitative research that seeks to explain how HSBC’s employees think, feel and behave. The insight from this research allows leaders to understand the motivations, knowledge, aspirations and concerns of the 250,000 employees who make up HSBC. It enables the organisation to assess its activity and strategy, informs policy and enables better decision making.