Connected Communities: How social networks power and sustain the Big Society - RSA

Connected Communities: How social networks power and sustain the Big Society


  • Community and place-based action

Traditional approaches to community development that define communities in solely geographic terms have severe limitations. These traditional approaches have failed to deliver on key social capital improvements such as improving trust between residents or fostering a greater sense of belonging. Our report argues for a new approach to community development – one that focuses on assets and recognizes the importance of social networks.

While we have strived to build a strong evidence base for our claims, researching social networks is an exacting process, and most of our findings should be regarded as indicative and exploratory, rather than representative and final. 

In this report, we have deliberately selected parts of the analysis we have undertaken to date in order to illustrate the points we explore and put forward. Forthcoming RSA briefing papers will excavate the rich, complex data we have collected to analyse themes in more detail.

In this report, we argue for a new approach to community development, based on an understanding of the importance social networks play in influencing the social and economic prosperity of an area. This study uses the powerful diagnostic power of social network analysis; an approach which helps respondents as well as public sector workers to understand communities as a complex series of relationships.

This report recommends the following:

·         Commissioners of public services should specify social network related outcomes as well as service specific outcomes. 

·         Commissioners of public services should protect and use the positive assets that currently exist within communities.

·         The community engagement work that public services undertake should be designed so that it opens up the possibility of bridging capital being created.

·         Wherever possible, interventions that are intended to improve our health or change our behaviour should be designed to allow for the possibility that their impact could be spread through networks and peer persuasion.


Picture of Dr Jonathan Rowson
Director, Perspectiva

Picture of Steve Broome
Former Director

Picture of Alasdair Jones
Alasdair Jones

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