With John Seddon, David Boyle, Halima Khan and Anna Coote
The demands on public services to be more 'efficient' have never been so strong. This RSA event event brings together three of the key advocates in the new efficiency debate:
With John Seddon, founder of Vanguard Consulting, author of Systems Thinking in the Public Sector; David Boyle, author of The Human Element, a call to put face-to-face relationships at the heart of services; Halima Khan, NESTA Public Services Lab and former Prime Minister's Strategy Unit deputy director, now developing the set of mutual solutions known as co-production.
Chair: Anna Coote, head of social policy, New Economics Foundation